Special Assets Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Special Assets Manager

Location: Lebanon, TN

If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.

ABOUT US

Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees—through recognition, rewards, and opportunities to grow. Inside our walls, you’ll find a workplace that reflects the same trusted reputation we’ve built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here—feedback drives decisions on workplace flexibility, transparency, and strategic priorities.

ABOUT THE POSITION

The Connective Force Picture yourself as the lifeblood that ties everything together—the communicator, the problem-solver, the bridge between operational teams. In these roles, you handle urgent calls, craft solutions, and ensure that every signal flows correctly so customers receive the right answers at the right time. You’re the one who steps in when things get tough, the superhero who keeps the mission on track. If you love variety, collaboration, and the occasional customer interaction, this is your stage. You’ll work across teams, solve challenges with a smile, and make sure the entire organization moves as one.

Position Summary

The Special Assets Manager is responsible for managing and resolving loans that are in default, at risk of default, or experiencing other forms of financial distress. This position works to minimize potential losses while evaluating possibilities for recovery and restructuring. The Special Assets Manager reports to the Consumer & Small Business Credit Administration and Collections Manager and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.

Position Duties & Responsibilities

Responsible for managing and resolving loans that are in default, at risk of default, or experiencing other forms of financial distress

Minimize potential losses for the bank while evaluating possibilities for recovery and restructuring

Assist in managing troubled credits

Review distressed loans and identify potential risks

Evaluate collateral, order appraisals and in-house evaluations, and verify collateral documentation

Communicate with borrowers to explore options to return loans to a performing status

Partner with management to provide recommendations on structure of modifications, repayment plans, and forbearance agreements

Develop and implement workout strategies to mitigate risk and maximize recovery

Oversee recovery and liquidation of collateral

Partner with legal counsel and management to initiate foreclosure, litigation, or bankruptcy proceedings as needed

Manage REO properties to include maintenance and disposition

Maintain accurate and timely documentation of all workout activities and borrower communications

Verify compliance with federal and state lending laws, as well as internal policies and procedures

Prepare and present detailed reports of loan statuses and recovery efforts to management

Collaborate with business units such as credit, legal, and loan operations regarding adversely graded loans

Maintain professional and sensitive communication with borrowers during difficult situations

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional associations

Attend training as requested

Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program

Participate in outside community activities as required

Perform other duties as assigned

Required Qualifications

High School diploma or GED

Bachelor’s degree in business, finance, or a related field preferred

3 years of experience in a similar role

Previous banking experience preferred

Subject matter expertise in collections and special assets

Strong knowledge of the lending process as a whole

Proficient with Microsoft Office and other standard software applications

Excellent verbal and written communication skills

Superior analytical and problem-solving skills, with a strategic and business-focused mindset

Excellent interpersonal skills with the ability to influence, inspire, and align teams

High standards for integrity, honesty, professionalism, and work ethic

Commitment to service excellence

Demonstrate flexible and efficient time management and ability to prioritize workload

Ability and willingness to work with purpose and a strong sense of urgency

Self-motivated, positive, and enthusiastic

Self-starter with a strong desire to exceed expectations

Maintain confidentiality discretion

Ability to effectively work in collaboration with others to achieve business objectives

Willing to grow and be challenged

COMPREHENSIVE BENEFITS & RECOGNITION We believe success should be acknowledged and celebrated. That’s why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees’ contributions are recognized companywide.

GROW WITH US

“Grow With Us” is more than a slogan—it’s an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank , exploring diverse career paths through our Banker Academy Program , or investing in yourself through our Employee Stock Purchase program, you’ll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.