Administrative Assistant

Overview

Administrative Assistant Location: Houston Job ID: 78559 Remote/Virtual Position : No Coverage Area: Houston-Lake Road

Schedule: Monday to Friday 8am to 5pm

Find Your Passion and Purpose as a Administrative Assistant

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

Offer Based on Years of Experience

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Administrative Assistant You Can Be

If you meet these qualifications, we would love to meet you:

High School Diploma or related, required

1+ year previous clerical experience, preferably in a medical setting or equivalent

Ability to operate standard office equipment

Knowledge of principles and practices of basic office management

Must be able to perform work accurately, and be able to prioritize work effectively

Basic knowledge of Microsoft Office Suite of products, EMR systems, scheduling, medical billing and patient information software.

Responsibilities

Answer, screen and transfer inbound phone calls; provide phone coverage for others when necessary

Receive and direct visitors

Perform general clerical duties including photocopying, faxing and mailing

Resolve administrative problems and inquiries

Respond in a timely and courteous manner to email requests and correspondence

Prepare and modify documents including correspondence, reports, forms, contracts, drafts, memos, emails and

other business documents

Schedule and coordinate meetings, appointments and travel arrangements

Order and maintain office supply inventories

Coordinate maintenance of office equipment

Provide administrative support for special events, training and orientation programs

Assist with installation, configuration, and ongoing usability of desktop, laptop and/or tablets, including but not limited to ensuring equipment is ready for new employees on use of equipment, best practices, connectivity to network and troubleshooting

Deploy smart phones to employees per deployment standards, including setup for first use and walk through of features

Provide support all business software such as MS Office suite of applications, EMR, web applications for first use and any subsequent help with use or troubleshooting

Act as liaison to route an escalate issues to proper resolver/department for expeditious resolutions within established standards and guidelines

Work with Help Desk and Tier 2/Tier 3 staff as appropriate to determine and resolve problems received from employees expeditiously

Performs other duties as assigned including those within the scope of current, valid professional licensure/credentials (i.e. RN, SW, Chaplain, MT, HA, etc.). Employees should reference the position specific job description for additional details on the essential functions of the clinical discipline

Other duties as assigned

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development

Company-matching 401(k)

Flexible spending and health savings accounts

Why AccentCare?

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Administrative Assistant You Can Be

If you meet these qualifications, we would love to meet you:

High School Diploma or related, required

1+ year previous clerical experience, preferably in a medical setting or equivalent

Ability to operate standard office equipment

Knowledge of principles and practices of basic office management

Must be able to perform work accurately, and be able to prioritize work effectively

Basic knowledge of Microsoft Office Suite of products, EMR systems, scheduling, medical billing and patient information software.

Responsibilities

Answer, screen and transfer inbound phone calls; provide phone coverage for others when necessary

Receive and direct visitors

Perform general clerical duties including photocopying, faxing and mailing

Resolve administrative problems and inquiries

Respond in a timely and courteous manner to email requests and correspondence

Prepare and modify documents including correspondence, reports, forms, contracts, drafts, memos, emails and

other business documents

Schedule and coordinate meetings, appointments and travel arrangements

Order and maintain office supply inventories

Coordinate maintenance of office equipment

Provide administrative support for special events, training and orientation programs

Assist with installation, configuration, and ongoing usability of desktop, laptop and/or tablets, including but not limited to ensuring equipment is ready for new employees on use of equipment, best practices, connectivity to network and troubleshooting

Deploy smart phones to employees per deployment standards, including setup for first use and walk through of features

Provide support all business software such as MS Office suite of applications, EMR, web applications for first use and any subsequent help with use or troubleshooting

Act as liaison to route an escalate issues to proper resolver/department for expeditious resolutions within established standards and guidelines

Work with Help Desk and Tier 2/Tier 3 staff as appropriate to determine and resolve problems received from employees expeditiously

Performs other duties as assigned including those within the scope of current, valid professional licensure/credentials (i.e. RN, SW, Chaplain, MT, HA, etc.). Employees should reference the position specific job description for additional details on the essential functions of the clinical discipline

Other duties as assigned

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development

Company-matching 401(k)

Flexible spending and health savings accounts

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.