Entry-level case manager jobs: what the job is, skills and open roles

A case manager or eligibility worker helps people access programs and services, checking eligibility, keeping records and following up. Many public agencies hire without prior experience and train on the job.

What a case manager does

In the public sector, non-profit and education family of jobs. Roles that run programs, fundraising and student services.

A typical day

  1. 1. Interview applicants
  2. 2. Check eligibility against rules
  3. 3. Document cases
  4. 4. Refer people to services
  5. 5. Follow up on outcomes

Do you need experience?

Entry-level case manager jobs exist, but none are open on the career sites we track at this moment, so we cannot say how many ask for experience. Each posting states its own requirements, so read the requirements section before you decide a job is out of reach.

Open entry-level case manager jobs

Taken from employers’ own career sites and checked to still be open within the last week.

No entry-level case manager jobs are open on the career sites we track right now. Save a search above and we will email you when one is posted, or search all case manager jobs, including ones that do not say entry level.

Skills for case manager jobs

The skills this job uses, most important first. Most can be learned or shown before the first day.

Skills to build or show

  1. 1. Empathy
  2. 2. Interviewing
  3. 3. Rules reading
  4. 4. Documentation
  5. 5. Discretion
  6. 6. Organization

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The market for case manager work

Every figure names its source.

Open entry-level case manager jobs
0

Source: NextChapter, checked against employer career sites, last 7 days.

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More jobs like case manager

Roles that use the same skills, and where this job commonly leads.

Questions about case manager jobs

What does a case manager do?
A case manager or eligibility worker helps people access programs and services, checking eligibility, keeping records and following up. Many public agencies hire without prior experience and train on the job. A typical day includes: interview applicants; check eligibility against rules; document cases; refer people to services; follow up on outcomes.
Can I get an entry-level case manager job with no experience?
Entry-level case manager jobs exist, but none are open on the career sites we track at this moment, so we cannot say how many ask for experience. Each posting states its own requirements, so read the requirements section before you decide a job is out of reach.
What skills do you need to be a case manager?
The skills this job uses most are empathy, interviewing, rules reading, documentation, discretion, organization. Most can be learned before the first day through coursework, short courses, practice or a related job.
Where can a case manager job lead?
People in this job commonly move to program coordinator, career services coordinator, claims processor, patient access representative. The link between jobs is the shared skills; the path is not guaranteed and depends on the employer.

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