Entry-level jobs by role: what each job is, the skills and open roles
102 starting roles in white-collar work, from sales development representative to staff accountant to IT help desk. For each: what the job is, a typical day, the skills it uses, and where it leads. Many accept little or no experience in the role; each page says what the open postings state.
Sales
Roles that start conversations with buyers, qualify them and close deals.
- Sales Development Representative (SDR)
- Business Development Representative (BDR)
- Inside Sales Representative
- Outside Sales Representative
- Account Executive (AE)
- Account Manager
- Sales Associate (business-to-business)
- Sales Support Specialist
- Sales Operations Analyst
- Associate Sales Engineer
- Sales Management Trainee
Marketing
Roles that build the audience: content, campaigns, search, social and events.
Customer success and support
Roles that onboard, help and keep customers.
Finance and accounting
Roles that keep the books, check the numbers and pay the bills.
HR and recruiting
Roles that find, hire, onboard and support employees.
Operations and supply chain
Roles that keep orders, vendors, inventory and processes moving.
Administrative and office
Roles that run the front office, calendars, records and records requests.
Technology and IT
Roles that build, test, secure and support software and systems.
Data and analytics
Roles that collect, clean and explain data.
Healthcare administration
Non-clinical roles that run patient access, billing, records and scheduling.
Legal and compliance
Roles that support lawyers, contracts, risk and regulation.
Banking, insurance and real estate
Roles that serve customers and process accounts, policies, loans and property.
Project and product
Roles that coordinate work, schedules and product details.
Content and design
Roles that write, edit, design and produce.
Public sector, non-profit and education
Roles that run programs, fundraising and student services.
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