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Entry-level customer success manager jobs in Boston, MA: 22 open roles

22 open entry-level customer success manager jobs in Boston, MA, taken from employers’ own career sites and checked to still be open. Listings that state pay show a median of $105,000 a year. A customer success manager owns a set of customer accounts and makes sure they get results and renew. Most CSM jobs ask for a little prior experience, but associate and junior versions start from zero.

Open entry-level customer success manager jobs in Boston, MA

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Showing the newest 11 of about 22 verified open jobs here. Search all jobs

Search all customer success manager jobs in Boston, MA · What a customer success manager does and the skills it takes

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The customer success manager job in Boston, MA

The job is the same anywhere; what changes is who is hiring.

A typical day

  1. 1. Own account plans and goals
  2. 2. Hold regular reviews
  3. 3. Spot churn risk
  4. 4. Coordinate with sales and support
  5. 5. Collect and share feedback

Skills it uses

  1. 1. Relationship management
  2. 2. Account planning
  3. 3. Presenting
  4. 4. Problem solving
  5. 5. CRM and success platforms
  6. 6. Data reading
Find training for these skills

Employers hiring in Boston, MA

  • Datadog 4
  • Global Healthcare Services 1
  • Instem 1
  • LogRocket 1
  • Lumafield 1
  • Nexamp 1
  • OpenGov 1
  • Palo Alto Networks 1

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Other entry-level jobs in Boston, MA

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