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VP of Customer Success (Vice President of Customer Success) jobs: 73 open roles, pay, industries and skills

73 open Vice President of Customer Success jobs, taken from employers’ own career sites and checked to still be open. Also listed as VP Customer Success, Vice President, Customer Success, SVP Customer Success, Senior Vice President of Customer Success, EVP Customer Success. Listings that state pay show a median of $244,000 a year.

The market for Vice President of Customer Success work

Every figure is counted from verified open listings. Pay is what the employer advertises for the job.

Verified open Vice President of Customer Success jobs
73

Source: NextChapter, checked against employer career sites, last 7 days.

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Median pay in listings that state it
$244,000

Source: NextChapter verified openings.

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State with the most openings
New York (17)

Source: NextChapter verified openings.

Industry hiring the most
Technology & Software (59%)

Source: NextChapter verified openings.

Listings that ask for an AI skill
29%

Source: NextChapter verified openings, read in full.

What a VP of Customer Success does

Vice president role in Customer Success.

A vice president of customer success runs onboarding, support, retention and expansion for existing customers for a company or a large business unit.

Usually reports to a C-suite leader or the CEO, and manages directors. SVP and EVP titles are the same job at a larger scale, and are counted here.

Other ways this role is written

  • VP of Customer Success
  • VP Customer Success
  • Vice President of Customer Success
  • Vice President, Customer Success
  • SVP Customer Success
  • Senior Vice President of Customer Success
  • EVP Customer Success
  • Executive Vice President of Customer Success
  • VP of Customer Experience
  • VP of Customer Support
  • Customer Success VP

Listings under any of these titles are counted on this page. Assistant, associate, manager and staff titles are not.

Open Vice President of Customer Success jobs

Verified against the employer’s own career site within the last week.

Showing the newest 15 of about 73 verified open jobs here. Search all jobs

Search all Vice President of Customer Success jobs

VP of Customer Success salary

From 18 open listings that state pay. Annual, in US dollars, base pay only.

Lower quarter
$229,000
Median
$244,000
Upper quarter
$274,500

Leadership pay often includes bonus and equity that a listing does not state. Treat these figures as the floor of the conversation, not the whole package.

Best industries for VP of Customer Success jobs

Employers hiring the most, as a share of listings whose employer has a known industry. Median pay shown where at least 8 listings state it.

Where VP of Customer Success jobs are

States with the most open listings; median pay where at least 8 listings state it.

Skills VP of Customer Success jobs ask for

Named in the listings themselves, as a share of 37 Vice President of Customer Success listings that name skills. Leadership listings name fewer skills than individual-contributor ones, so this is a signal, not a checklist.

Most named in VP of Customer Success listings

  1. 1. onboarding43%
  2. 2. go-to-market30%
  3. 3. salesforce24%
  4. 4. forecasting22%
  5. 5. crm16%
  6. 6. risk management16%
  7. 7. cross-functional leadership14%
  8. 8. stakeholder management14%
  9. 9. excel11%
  10. 10. budgeting11%

Across all Customer Success openings

  1. 1. onboarding22%
  2. 2. project management9%
  3. 3. salesforce9%
  4. 4. excel8%
  5. 5. crm8%
  6. 6. risk management5%
  7. 7. forecasting4%
  8. 8. change management4%
  9. 9. logistics3%
  10. 10. powerpoint3%

AI skills for VP of Customer Success jobs

Specific AI skills named in the full posting text, such as prompt engineering, AI governance or an AI tool. A general mention of AI does not count.

29% of 41 open Vice President of Customer Success listings ask for a specific AI skill, against 10% of all Customer Success openings.

AI skills named most often

  1. 1. AI tools in daily work24%
  2. 2. AI workflow automation15%
  3. 3. AI strategy and use cases7%
  4. 4. AI in business apps (Agentforce, Now Assist)7%
  5. 5. AI-enabled analytics5%
  6. 6. AI adoption and change management2%

Do AI skills change vice president of customer success pay?

For Customer Success roles in general, as of November 2, 2026. This is the function’s figure, not one for vice president of customer success alone: one title rarely has enough listings on both sides.

Among Customer Success listings, those that ask for an AI skill advertise a median $143,000, against $115,000 for those that never mention AI (+24.3%). That raw gap is not matched on level or industry.

Listings that ask for an AI skill
$143,000
median, from 230 paid listings
Listings that never mention AI
$115,000
median, from 291 paid listings

Advertised pay only: the midpoint of the range an employer posted, on live U.S. postings read from the full text. “Asks for an AI skill” means the posting names a specific AI skill; “no AI” means it never mentions AI. A difference in what is advertised is not a promise of what you would be paid, and it does not show that learning a skill causes a raise.

See the AI-skill pay table for every function · Check your own pay against these listings

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The Customer Success ladder

The same function at other levels: where this role comes from and where it leads.

All Customer Success jobs

Employers hiring for VP of Customer Success roles

  • Citco 6
  • Axon 5
  • PDQ 2
  • Reltio 2
  • Miro 2
  • VideaHealth 2
  • Confidential 2
  • Apex Systems 2
  • Waltz Health 1
  • Nter Talent 1
  • Antithesis 1
  • Incident Io 1

VP of Customer Success questions

What does a VP of Customer Success do?
A vice president of customer success runs onboarding, support, retention and expansion for existing customers for a company or a large business unit. Usually reports to a C-suite leader or the CEO, and manages directors. SVP and EVP titles are the same job at a larger scale, and are counted here.
What else is a VP of Customer Success called?
The same job is also written VP Customer Success, Vice President of Customer Success, Vice President, Customer Success, SVP Customer Success, Senior Vice President of Customer Success, EVP Customer Success, Executive Vice President of Customer Success, VP of Customer Experience.
How many VP of Customer Success jobs are open?
73 verified open Vice President of Customer Success jobs, each checked against the employer’s own career site within the last week.
How much does a VP of Customer Success make?
Among 18 open Vice President of Customer Success listings that state pay, the median is $244,000 a year, and half of listings fall between $229,000 and $274,500. This is pay the employer advertises for the job, not total compensation such as bonus or equity.
Where are VP of Customer Success jobs?
New York (17), California (16), Texas (8), Illinois (4) have the most open Vice President of Customer Success listings.
Which industries hire for VP of Customer Success roles?
Technology & Software (59%), Financial Services & Banking (20%), Healthcare & Hospital Systems (16%), as a share of listings whose employer has a known industry.
What skills do VP of Customer Success jobs ask for?
The skills named most often in open Vice President of Customer Success listings are onboarding, go-to-market, salesforce, forecasting, crm.
Do VP of Customer Success jobs ask for AI skills?
29% of 41 open Vice President of Customer Success listings read in full name a specific AI skill. The most common is AI tools in daily work.

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